Due to the hand poured nature of our personal care products, we are unable to offer a refund due to change of mind. However, we do offer a 100% satisfaction guarantee on all purchases. 

If you are not satisfied with a product you have purchased, please email us within seven days of receiving your order at info@gaiborskinbotanicals.com.au and we will be happy to assist you.

If your product arrives damaged we will ship out a replacement at no extra cost.